SERVICE TEAM GOES ELECTRIC

Packaged Pumps Systems has launched an E-Team of engineers who will travel to service call outs on e-bikes.

The team is made up of two engineers who will travel around London’s Zone 1 on their e-bikes, supported by an engineering supervisor in an electric van who will deliver additional parts, but also be on hand to support on certain jobs.

The initiative means that the engineers will be able to undertake approximately 50% more jobs in a day by reducing the amount of time they spend travelling, leading to an even better customer experience.
The introduction of e-cargo bikes will have an immediate impact on reducing carbon emissions, as well as a reduction in congestion and noise.

It’s estimated that the project will save over £15,000 a year in fuel costs per engineer, as the e-cargo bikes replace diesel vans. That means each E-Team engineer will be using 8,000 fewer litres of fuel per year (160 litres every week) – giving a significant reduction in emissions. The engineers have also completed a course on how to use the bikes safely.

Mark Underwood, Managing Director, said: “I’m thrilled that we have officially launched E-Team – a sustainable solution which will bring a host of benefits for our customers, engineers and the environment.
“Feedback from tests for this project has been excellent so we’re glad we can put it into action and get some of our engineers onto two wheels instead of four.”